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Right to cancel

 

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us (EPROFX Limited International House 124 Cromwell Road, Kensington, London, England, SW7 4ET, Phone number: +44 (0)203 504 64 16, E-mail: support@fairsoftware.co.uk ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay, and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Please see Consumer rights for the laws and regulations on distance selling and Software.

Also please note, one off payment licenses can no longer be transferred to a different computer after first activation and cannot be reactivated in case of any hardware changes. Only subscription versions like Microsoft Office 365 which are linked to a Microsoft account can be transferred from one computer to another. Please contact Microsoft directly on setup.office.com if you cannot reactivate your license.

Right to cancel
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